frequently asked questions
This section contains a wealth of information, related to our products and services. If you cannot find an answer to your question, make sure to contact us .
California Trusframe , LLC is committed to providing experience, knowledge, and ontime quality products with perfessionalism.
You can contact us for a upload link, via sharefile, or come by one of our offices with a set.
Our estimators issue detailed quotations, identifying all the items we have allowed for individually. This normally includes all the roof trusses, 3 blocks per bay, exterior shear blocks, truss to truss conections, shipping and taxes, optional pricing for interior shear blocks when requested.
Yes, we can provide your single family, retail shells, hospitality or multifamly projects with Prefabricated Wall Panels, Engineered Wood Products, and Lumber Packages.
Once the quote and terms agreed and excepted , a signed contract. The follow may apply
We accept check, Cash,Visa, Master Card, American Express or a direct bank transfer.
No, But we can recommend people who do.
Contact your assigned Salesman with the following information.
Notify your assigned sales person, supply the new construction documents, and allow California Trusframe to review for redesign, remedy and/or cost adjustment.
Deliveries are booked via the Production Controller, who will normally give an indication of the day of delivery. We normally ring the day before delivery to confirm time of arrival on site. N.B. if we are required to meet a crane on site, or there are particular requirements or access restrictions for vehicles, we must be notified of these at time of order.
Notify your assigned sales person.
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